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  • MULTISPECIALTY DENTAL TEAM
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          • Dr Steven Soo
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  • SERVICES
    • Teeth Replacement & Cosmetic Dentistry
      • Dental Implants
      • Trefoil™ Dental Implants
      • All-on-4 Dental Implants
      • Dental Crowns
      • Dental Bridges
      • Dentures
      • Cosmetic Dentistry
      • Veneers
      • Teeth Whitening
    • Gum Treatment
      • Gum Treatment
      • Gum Grafting
      • Gummy Smile Treatment
    • Oral Surgery & Reconstructive Dentistry
      • Wisdom Tooth Surgery
      • Jaw Surgery
      • Oral Biopsy & Cyst Removal
      • Bone Grafting
      • Sinus Lift
      • Tongue Tie Surgery
      • Reduction of Square Jaw
    • Teeth & Bite Alignment
      • Braces Treatment
      • Invisalign
    • Root Canal Treatment
      • Root Canal Treatment
    • Children’s Dentistry
      • Children’s Dentistry
    • Other Services
      • TMJ (Jaw Joint) Treatment
      • Dental Check-up
      • Dental Emergencies
      • Scaling & Polishing (Teeth Cleaning)
      • Composite Bonding
      • Pre-Surgery Assessment
      • Sleep Apnea
      • Geriatric Care
      • Xerostomia
  • PATIENT INFORMATION
    • We’ve Got You Covered
      • CPF Medisave Claims
      • CHAS | Pioneer Generation Package
      • Financial Arrangement
      • Personal Data Protection Act
    • Pre-Visit Information
      • Pre-registration Form
      • International Patients
    • Frequently Asked Questions
      • We answer some of the most common questions on dental treatment and more.
  • MULTISPECIALTY DENTAL TEAM
    • Prosthodontics
      • Dr Steven Soo
      • Dr Tan Kian Meng
      • Dr Edwin Tan
      • Dr Neo Tee Khin
      • Dr Ansgar C. Cheng
    • Orthodontics
      • Dr Soh Shean Han
      • Dr May Ling Eide
    • Periodontics Treatment in Singapore
      • Dr Helena Lee
      • Dr Daylene Leong
      • Dr Ben Wang
    • Oral & Maxillofacial Surgery
      • Dr Ho Kok Sen
    • Endodontics
      • Dr Irene Sim
    • Paedodontics
      • Dr Tabitha Chng
    • Dental Staff
  • About
    • About
      • Our Vision & Mission
      • Our History
      • Why Us
      • Our Facilities
      • Our Community
    • Media Room
      • Media Coverage
      • Dentist Blog
      • Activities
    • Careers
      • Join Us
  • BLOG
  • CONTACT US
    • Get In Touch
      • Make An Appointment
      • Enquiry With Us
    • Our Locations
  • SERVICES
        • Teeth Replacement & Cosmetic Dentistry
          • Dental Implants
          • Trefoil™ Dental Implants
          • All-on-4 Dental Implants
          • Dental Crowns
          • Dental Bridges
          • Dentures
          • Cosmetic Dentistry
          • Veneers
          • Teeth Whitening
        • Gum Treatment
          • Gum Treatment
          • Gummy Smile Treatment
          • Gum Grafting
        • Oral Surgery & Reconstructive Dentistry
          • Wisdom Tooth Surgery
          • Jaw Surgery
          • Oral Biopsy & Cyst Removal
          • Bone Grafting
          • Sinus Lift
          • Tongue Tie Surgery
          • Reduction of Square Jaw
        • Teeth & Bite Alignment
          • Braces Treatment
          • Invisalign
        • Root Canal Treatment
          • Root Canal Treatment
        • Children’s Dentistry
          • Children’s Dentistry
        • Other Services
          • TMJ (Jaw Joint) Treatment
          • Dental Check-up
          • Dental Emergencies
          • Scaling & Polishing (Teeth Cleaning)
          • Composite Bonding
          • Pre-Surgery Assessment
          • Sleep Apnea
          • Geriatric Care
          • Xerostomia
  • PATIENT INFORMATION
        • We’ve Got You Covered
          • CPF Medisave Claims
          • CHAS | Pioneer Generation Package
          • Financial Arrangement
          • Personal Data Protection Act
        • Pre-Visit Information
          • Pre-registration Form
          • International Patients
        • Frequently Asked Questions
          • We answer some of the most common questions on dental treatment and more.
  • MULTISPECIALTY DENTAL TEAM
        • Prosthodontics
          • Dr Steven Soo
          • Dr Tan Kian Meng
          • Dr Edwin Tan
          • Dr Neo Tee Khin
          • Dr Ansgar C. Cheng
        • Periodontics Treatment in Singapore
          • Dr Helena Lee
          • Dr Daylene Leong
          • Dr Ben Wang
        • Endodontics
          • Dr Irene Sim
        • Orthodontics
          • Dr Soh Shean Han
          • Dr May Ling Eide
        • Oral & Maxillofacial Surgery
          • Dr Ho Kok Sen
        • Paedodontics
          • Dr Tabitha Chng
        • Dental Staff
  • About
        • About
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          • Media Coverage
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Straits Times, October 29, 2010: The Patient Is The Boss (zh)

This article first appeared in the October 29, 2010 issue of the Straits Times. We have reproduced it for the information of those of you who missed it when it was published.

Whenever a job seeker wants to join Specialist Dental Group (SDG), the first question the management as is: “Who do you think is the boss of the clinic?”

The correct answer is “Its patients or clients”, according to the company’s customer-centric approach.

Dr Ansgar Cheng, a prosthodontist and director of SDG, explains: “Patients need to be at the centre of what we do. This means the dental treatment has to be tailor-made for their specific condition.

“We aso need to keep the end goal in mind – long-term, predictable results to improve their quality of life over a long period of time.”

SDG started in 1979 as Henry Lee Dental Surgery in Mount Elizabeth Medical Centre. It changed its name in 2008 to better reflect the capabilities of its multi-disciplinary team.

To make it convenient for clients, those who need to see different dental specialists need not make multiple appointments, as SDG has a prosthodontist, an orthodontist, an oral surgeon and a periodontist under one roof.

Digital x-rays and CT scans can be taken at the clinic with its imaging facilities.

The results are available quickly and this facilitates communication with the patients and speed up the treatment for them.

Dr Neo Tee Khin (right), prosthodontist and director of SDG, adds: “Our patients are busy executives or travel frequently, thus convenient and timely completion of treatment is important to them.

“We have signature dental solutions such as Instant Implants, the NobelGuide Teeth-in-an-Hour procedure and Invisalign clear aligners that cater to this group of busy clients.”

The group leverages the Internet to reach out to its clientele, both locally and overseas. Patients can make online appointment requests and inquiries at its website www.specialistdentalgroup.com.

There is also an active blog featuring topical issues in dentistry, Dentist Blog and patients’ stories. The SDG Facebook page is updated regularly with news and events.

Half of the patients at SDG are expatriates and foreigners who fly into Singapore for dental and medical treatment.

Being located in Mount Elizabeth Medical Centre is an advantage because the SDG team can work seamlessly with its medical counterparts in complex multi-disciplinary treatments.

Beyond providing cutting-edge treatment, the team of specialists in SDG is active in conducting clinical research, teaching, speaking at conferences and publishing in professional journals.

SDG has the most active professional publication records among all private dental practices in Singapore.

This is one example of the broad-based distribution of the group’s clinical expertise with a potentially global geographic coverage.

SDG practices continuous education and innovation and believes this will continue to keep the team at the forefront of developments in specialised dentistry”

“Our professional activities and active online online presence are part of SDG’s contribution to the development of Singapore as a health-care hub,” says Dr Cheng.

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Please contact us directly at the emergency contact number on your dentist’s card, or the Mount Elizabeth A&E department at +65 6731 2218, or Gleneagles A&E department at +65 6470 5700.

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Services

  • Trefoil™ Dental Implants
  • All-on-4 Dental Implants
  • Braces Treatment in Singapore
  • Composite Bonding
  • Cosmetic Dentistry
  • Dental Crowns
  • Gum Treatment
  • Gummy Smile Treatment
  • Invisalign
  • Reduction of Square Jaw
  • Teeth Whitening
  • Veneers
  • Bone Grafting
  • Natural Dental Tooth Bridge
  • Children’s Dentistry
  • Dental Check-up
  • Dental Emergencies
  • Dental Fillings
  • Dental Implants in Singapore
  • Gum Grafting
  • Geriatric Care
  • Jaw Surgery
  • Missing Teeth
  • Oral Biopsy & Cyst Removal
  • Pre-Surgery Assessment
  • Reduction of Square Jaw
  • Root Canal Treatment
  • Scaling & Polishing (Teeth Cleaning)
  • Sinus Lift
  • Sleep Apnea
  • Teeth Whitening
  • TMJ (Jaw Joint) Treatment
  • Trefoil™ Dental Implants
  • Tongue Tie Surgery
  • Wisdom Tooth Surgery in Singapore
  • Xerostomia

Patient Information

  • CPF Medisave Claims
  • CHAS | Pioneer Generation Package
  • Financial Arrangement
  • Personal Data Protection Act
  • Pre-registration Form
  • International Patients
  • Frequently Asked Questions

Multispecialty Team

  • Prosthodontics
    • Dr Steven Soo
    • Dr Tan Kian Meng
    • Dr Edwin Tan
    • Dr Neo Tee Khin
    • Dr Ansgar C. Cheng
  • Orthodontics
    • Dr Soh Shean Han
    • Dr May Ling Eide
  • Periodontics Treatment in Singapore
    • Dr Helena Lee
    • Dr Daylene Leong
    • Dr Ben Wang
  • Oral & Maxillofacial Surgery
    • Dr Ho Kok Sen
  • Endodontics
    • Dr Irene Sim
  • Paedodontics
    • Dr Tabitha Chng
  • Dental Staff

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